30 Day Money Back Guarantee

If for any reason you are not entirely satisfied with your purchase, returns are accepted within 30 days of delivery for a full refund, excluding delivery charges.

Products must be returned in unused condition with their original packaging. 

To start a return, contact us at: bumbikidshelp@gmail.com

If you are returning item(s) from a bundle, your order will no longer be valid at that bundle pricing.

PLEASE NOTE CLEARANCE ITEMS CANNOT BE EXCHANGED OR REFUNDED.

 

Personalised products 

Personalised products cannot be exchanged or refunded unless they are faulty. 

 

Faulty Items

We pride ourselves on providing a quality product and check each order before it is shipped. On the rare occasion you receive a faulty item please send us details about the problem and clear photos of the default/damage to: bumbikidshelp@gmail.com. It is not necessary to return the item.

 

International customers 

Due to high shipping costs, we cannot offer refunds on products shipped outside of Australia.